Please check the details in the Google appointment we'll send you and if you agree to the appointment please ‘accept’ the invitation, if not please ‘refuse’ and suggest a different time.
The mobile bike mechanic is almost always exactly on time and will call you shortly before he arrives.
If the time in this email does not correspond with the time of our Google calendar invitation please check if your Google account or device is set to the correct timezone.
Please make sure your phone is switched on and you are available to receive calls as the mechanic will not ring at the door!
Please make sure both your bike and the keys are readily available.
You can pay with payment request link on your smartphone.
If we come in vain (because you are not at the location and/or we cannot reach you) we charge €15,- for our time so if for some reason you need to cancel or reschedule, please notify us well in advance